Billing & Return Policy

Billing
What can I use as a form of payment?

We accept Visa, Master, American Express, and Discover card.

Will I get a receipt with my order?

We will mail you a receipt with your order.

Will my credit card be charged immediately?

No, your credit card will not be charged until your order is shipped. When you enter your credit card information and click "complete your order" on the final review page, we'll give you an order confirmation number. You will also receive an e-mail confirming that your order has been received, within approximately 24 hours.

Backorders

If an item that you have ordered is out of stock, we will notify you and ask you if you'd like to put it on backorder. Backorders could take 6 to 8 weeks to arrive. We will not charge your credit card until your order is shipped.

 

Return Policy
Returns and Exchanges

Returns on items can be made only within 14 days of shipment for exchange or store credit with original receipts. Makeup products, special orders and sales items are not returnable. Returned merchandise should include the original tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. Russian Pointe, Inc. is not responsible for any shipping fees associated with making these returns.

Return address:

Russian Pointe Dance Boutique
333 N. Michigan Ave., Suite 222
Chicago, IL 60601

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