What kind of information does Russian Pointe Inc. collect?
When you place an order online or by phone, make a purchase in our boutique, or create a Russian Pointe account, we may request information such as your name, email address, mailing address, phone number, credit card number, product preferences, interests, etc. We will keep a record of your purchases, preferences and interests.
Does Russian Pointe Inc. share my information with other catalogs and companies?
We do not share your information.
Can I access or change my account information?
When you sign in to your account using your email address and password, you will be able to access and/or change the information in your account profile.
How does Russian Pointe Inc. use my information?
Your contact information is essential as we process and fulfill your order. For example, we routinely send emails confirming your order status and shipment. When necessary, we may also contact you by phone regarding your order.
With attention to your product preferences and interests, we are better able to communicate with you about our products, services and promotions. (You have the option to ask us not to contact you with promotional communications – see #5 below.)
We may also use your information to:
- Help us improve our site design, products and services, and address any problems.
- Analyze trends and statistics.
- Protect the security and integrity of our website and business.
- Contact you if necessary.
Can I choose whether or not to receive communications from Russian Pointe Inc.?
Russian Pointe Inc. periodically sends information, by mail or email, about product news and upcoming events. We also produce a monthly e-newsletter with all the latest Russian Pointe news, plus fascinating interviews and a personal message from Russian Pointe president Aleksandra Efimova.
If you prefer not to receive communications of these kinds from us, you can change your preferences in your online account, and/or let us know by contacting us at the email address, mailing address or phone number below. (Be sure to include your full name and the email address you used when you registered online or made a purchase.)
If you ask us to remove your name and address from promotional lists, we will place you in a “do not contact” file. It may take up to 10 days to process an online, email or phone request, or 6-8 weeks to process a postal mail request, during which time you may continue to receive communications from Russian Pointe Inc. If you want to return to our newsletter and promotional mailing lists, simply log in to your account again to change your preferences, sign up again at our website or boutique, or contact us with the change.
Note: Whatever your account preferences, Russian Pointe will use your contact information to confirm your order status and shipment, and may also contact you with other information or questions about your order.
Does Russian Pointe Inc. protect children’s privacy?
Russian Pointe Inc. is concerned about the privacy and safety of children when they use the Internet. The Russian Pointe website is a general audience site, and not targeted to or intended for children. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior, verifiable parental consent.
How is my personal information kept secure?
Russian Pointe Inc. uses certain physical, electronic, contractual and managerial safeguards to protect the security and privacy of your personal information. We use Secure Sockets Layer (SSL) technology to protect your information when you enter it and it transmits to Russian Pointe. You can make sure you are accessing our secure server before you submit personal financial information. At the lower left-hand corner of your browser, an unbroken key or a closed lock (depending upon your browser) indicates that SSL is active. You can also look at the URL or Location line of your browser; if you have accessed a secure server, the first characters of the address in that line should change from “http” to “https”.
If you cannot access the secure server, or if you prefer not to shop online, we will be happy to assist you with a phone order.
What about links to other websites?
How do I contact Russian Pointe Inc.?
233Â WÂ Huron St., Suite 7
Chicago, IL 60654
1.866.R.Pointe or 1.312.332.7200
Monday – Friday 9am-5pm CST